Your privacy is our priority. This policy explains in detail how Jacpot88 collects, uses, stores, and protects your personal information. We are committed to handling your data responsibly and transparently.
Your trust is our most valuable asset. Every step we take in managing your data is to ensure your privacy is always protected.
All data transmitted between your browser and Jacpot88 servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia. No one can intercept or read your data in transit.
Jacpot88 has never and will never sell, rent, or transfer your personal information to third parties for commercial purposes. Your data belongs to you — we hold it solely for legitimate operational purposes.
We clearly inform you what data is collected, why it is collected, and how long it is retained. There is no hidden data collection or use of information you have not previously agreed to at Jacpot88.
You can view, update, or request deletion of your personal data at any time. Jacpot88 provides a privacy management portal within your account to make this process easy, without needing to contact customer support.
Jacpot88 servers are protected by a multi-layer security system including next-generation firewalls, real-time intrusion detection and 24/7 security monitoring by our dedicated cybersecurity team.
The Jacpot88 privacy policy is drawn up in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We take our compliance obligations under this Act seriously and keep our practices up to date with legislative changes.
Jacpot88 collects various types of information from users to enable our platform to function properly and comply with legal requirements. We only collect information that is genuinely necessary — nothing more.
| Information Type | Purpose of Collection |
|---|---|
| Full name | Identity verification and KYC compliance |
| Identity card / passport number | Age and identity verification (KYC) |
| Email address | Account communications and notifications |
| Phone number | Two-factor authentication and communications |
| Residential address | Legal compliance and verification |
| Bank account / e-wallet information | Deposit and withdrawal processing |
The information we collect is used for specific purposes related to the operation of the jacpot88 platform. Below is a detailed explanation of how your data is used.
Jacpot88 processes your personal data on valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA). Each type of data processing has a clear legal justification.
Jacpot88 does not sell, rent, or transfer your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we may need to share certain information.
Jacpot88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Jacpot88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following are general data retention guidelines.
| Data Type | Retention Period |
|---|---|
| Active account data | For the duration of the active account + 7 years after closure |
| Financial transaction records | 7 years (PDPA and AML requirements) |
| Support communication logs | 3 years from the date of communication |
| KYC Documents | 5 years after account closure |
| Platform activity logs | 90 days for security purposes |
| Non-essential cookie data | 30 days or until cleared by the user |
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any specific individual.
Under Malaysia's Personal Data Protection Act 2010 and international privacy principles, you have important rights regarding your personal data held by Jacpot88.
Request a copy of all personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data subject to legal obligations.
Object to the processing of your data for direct marketing purposes.
Request that jacpot88 restrict how your data is processed under certain circumstances.
Receive your data in a structured format for transfer to another platform.
To exercise any of the rights above, contact the Jacpot88 privacy team through the support section in your account. We will process your request within 30 days of receipt.
Jacpot88 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following explains the types of cookies we use.
These cookies are required for the platform to function properly. They cannot be disabled as they enable core functions such as login sessions, security and basic preferences. These cookies do not store any personally identifiable information.
These cookies help us understand how users interact with the jacpot88 platform. All information collected is aggregated and anonymised — we cannot identify individuals from this data.
These cookies allow the platform to remember your preferences such as language, region and display settings to provide a more personalised experience without needing to reconfigure each time you log in.
The Jacpot88 platform is strictly for adult users aged 18 and above. We do not knowingly collect personal data from individuals under 18. If we discover that a minor's data has been collected without our knowledge, we will take immediate steps to delete it.
Jacpot88 reserves the right to update this privacy policy from time to time to reflect changes in our practices, legal requirements, or business circumstances. All changes will be communicated to users in an appropriate manner.
For significant changes that materially affect your rights, we will send a notification to your registered email and display an in-platform notice at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.
All previous versions of this privacy policy are kept in our archive and can be requested by users who wish to review the changes that have been made.
Your data is fully protected. Register a free account now and enjoy a safe, transparent, and enjoyable gaming experience alongside more than 500,000 other Malaysian players.